Thanks so much for stopping by! This weekend (February 24), I packed my virtual bags and moved my "Thoughts" over to Wordpress.
Please visit my new site and let me know what you think...www.kirkhazlett.com
"See" you soon!
Kirk
The musings of a public relations professional (APR, Fellow PRSA) now a public relations professor on the state of the profession, higher education, and probably everything in between.
Sunday, February 24, 2013
Sunday, February 17, 2013
Your Career and You: “The Positiveness of Optimism”
I have good
weeks in my multiple roles of public relationsprofessional, public relations professor, and public relations
mentor. And I have not-so-good weeks.
This one…so far…has been nothing short of amazing.
Here in balmy New England, we’re finally emerging from the aftermath of a blizzard that gave me two unplanned days off… “found time” in which I managed to write and submit a book review, schedule two speaking engagements, and get a boatload of badly-needed sleep.
So, after not having my “normal” set of four classes on Monday, I meandered down on Tuesday to Curry College, where I ride herd over the Communication Department’s Public Relations Concentration and teach most of the PR courses, for my one evening class…“Crisis Communication Management.”
Didn’t really have a lot scheduled…planned to catch up on paperwork and grab some time with a couple of colleagues who I don’t often have a chance to see.
I opened my office door, unloaded my stuff, sat down, and it started…a steady procession of students, all eager to talk about their forays into the world of public relations.
- One has scored an informational interview with a very cool entertainment/music promotion company. She loves music. Her Dad is a musician. It’s in her DNA.
- Another is weighing the benefits of a couple of internships that will allow him to make use of his passion for social media communication.
- The third wanted to update me on her current internship and all she has learned. I was blown away by her obvious excitement…and by what she has done.
I found myself feeling like a kid in a candy store as I talked with each. I was having serious flashbacks to my own experiences as a Public Affairs Intern for the US Army’s Training and Doctrine Command down in Virginia…the excitement of the unknown.
What I realized as I talked with these future PR professionals was that a willingness to dive into the deep end of the pool…not really knowing what’s going to happen but open to the idea that it might be fun…is so very important.
- How many different materials did Thomas Edison try before hitting on the one that produced the electric light bulb?
- Where did Christopher Columbus wind up when he set out looking for a “shortcut” to India?
The thing I’ve come to recognize after a “few” years in the working world is that nothing new happens unless you’re open to the idea of trying unknown or different things for the sake of just trying them.
As I say time and again, sometimes things blow up or don’t work. So be it. Worst case scenario…you don’t do that again.
As a kid, I stuck a metal nail file in a wall socket to see what would happen. Found out fast. Blew out the house’s electrical system and apparently turned a marvelous shade of blue myself. Lesson learned!
But, as I have come to recognize, you learn from these experiences. And, if you’re truly adventurous…or curious…you’ll try things again, just in a different way.
And you learn more…you gain more experience and knowledge.
But it all comes from your belief that it can be done…you just have to figure out how.
Internships are a way to experiment with your professional future. At this point as a student, you don’t really know what it is that’s going to make you jump out of bed in the morning eager to get to work and make a difference in some way.
So you try new things…internships, for example…to see how they “feel.” You gain new experience. And you learn a LOT about yourself in the process that you can now apply to your slowly-developing “life plan.”
And it’s all thanks to the “positiveness of optimism.”
"The optimist proclaims that we live in the best of all possible worlds; and the pessimist fears this is true." - James Branch Cabell, "The Silver Stallion" [1926], ch. 26
Saturday, February 9, 2013
Your Career and You: “Life's Journey-Finding Your Way”
I had a
somewhat frustrating conversation recently with a friend…professional
colleague…about one of my would-be PR students.
According to my friend, the fellow basically sat there grunting one- and two-word responses to questions. And, when asked about his plans for that terrifying “life after graduation,” he appeared to be clueless.
Didn’t seem to have given any consideration to his plans, ambitions, hopes, or dreams.
Now this young fellow is a graduating senior. He has indicated a budding interest in public relations. He has already completed one PR-focused internship.
So what happened? Where did we miss a connection?
Part of the answer is the good ol’ “well, you’re young and don’t know what you want to do.”
Part of the answer is “somehow we (professors/advisors/counselors) haven’t ‘cracked the code’ yet.” We haven’t figured out how to really communicate with you when it comes to “life.”
I am known to “preach” about the future to my Communication students at Curry College, where I head the undergraduate Public Relations Concentration and teach most of the PR courses, as well as to my graduate Organizational and Professional Communication students at Regis College. They all get the sermon.
But somehow the connection isn't being made, and it’s starting to bug me big time.
Yeah, I figured out my own life trajectory on my own…didn’t have anyone to sit me down and have the “what do you want to do?” discussion.
Not saying my parents weren’t supportive and encouraging. They were. But there was no “what do you want to be when you grow up?” conversation.
So what to do about these situations where, in spite of my best efforts to guide and advise you, we’re not making the connection?
Maybe I’m banging my head against the wrong wall. Maybe I’m not supposed to be able to point each and every aspiring future professional toward his or her destiny.
But I want to help you get started. I want to share my own experience and knowledge with you in the hopes that you will find inspiration.
It’s a two-way street, though. You have to do some serious introspection and some soul-searching about “the future.”
It’s not going to just come tumbling merrily over the fence and land at your feet.
You’re going to have to hunt for it…do some “inner-self” digging to get an idea what you’re really interested in…or think you’re interested in.
Then we can have the serious conversations, and I can point you in the direction of some places that might be a good starting point.
It’s trial-and-error. It’s life. And, in the end, with hard work on your side and some thoughtful advice and counsel on mine, you’ll find your place.
It may not be the last stop on your journey, but it will be a start.
“A journey of a thousand miles must begin with a single step.” - (Lao-tzu, The Way of Lao-tzu, 64)
- The good news is, the student had contacted him about an internship and had gotten an interview.
- The bad news is, that same student gave absolutely no indication whatsoever that he really was interested in the internship…or anything for that matter.
According to my friend, the fellow basically sat there grunting one- and two-word responses to questions. And, when asked about his plans for that terrifying “life after graduation,” he appeared to be clueless.
Didn’t seem to have given any consideration to his plans, ambitions, hopes, or dreams.
Now this young fellow is a graduating senior. He has indicated a budding interest in public relations. He has already completed one PR-focused internship.
So what happened? Where did we miss a connection?
Part of the answer is the good ol’ “well, you’re young and don’t know what you want to do.”
Part of the answer is “somehow we (professors/advisors/counselors) haven’t ‘cracked the code’ yet.” We haven’t figured out how to really communicate with you when it comes to “life.”
I am known to “preach” about the future to my Communication students at Curry College, where I head the undergraduate Public Relations Concentration and teach most of the PR courses, as well as to my graduate Organizational and Professional Communication students at Regis College. They all get the sermon.
But somehow the connection isn't being made, and it’s starting to bug me big time.
Yeah, I figured out my own life trajectory on my own…didn’t have anyone to sit me down and have the “what do you want to do?” discussion.
Not saying my parents weren’t supportive and encouraging. They were. But there was no “what do you want to be when you grow up?” conversation.
So what to do about these situations where, in spite of my best efforts to guide and advise you, we’re not making the connection?
Maybe I’m banging my head against the wrong wall. Maybe I’m not supposed to be able to point each and every aspiring future professional toward his or her destiny.
But I want to help you get started. I want to share my own experience and knowledge with you in the hopes that you will find inspiration.
It’s a two-way street, though. You have to do some serious introspection and some soul-searching about “the future.”
It’s not going to just come tumbling merrily over the fence and land at your feet.
You’re going to have to hunt for it…do some “inner-self” digging to get an idea what you’re really interested in…or think you’re interested in.
Then we can have the serious conversations, and I can point you in the direction of some places that might be a good starting point.
It’s trial-and-error. It’s life. And, in the end, with hard work on your side and some thoughtful advice and counsel on mine, you’ll find your place.
It may not be the last stop on your journey, but it will be a start.
“A journey of a thousand miles must begin with a single step.” - (Lao-tzu, The Way of Lao-tzu, 64)
Thursday, January 24, 2013
Your Career and You: "I Know You Don’t Know…So Ask Me!"
One of the
fun things about teaching is the opportunity to help young (and sometimes
not-so-young) current and future professionals figure out what’s next in their
lives.
Some of them
kind of have an idea what they think
they want to do. Others honestly have no idea under the sun what the next
step(s) should be, and they look to people like me for advice.
I’m always
quick to reassure them that, at their age, I had no clue either. But I also
didn’t feel like I had anyone I could turn to. They do.
Not
complaining…fact of life…and the times. Colleges have learned a lot since I
accidentally graduated with my English degree nearly 50 years ago. If nothing
else, we’re no longer using quill pens to meticulously craft our papers!
I recall
being terrified of most of my professors and in total awe of the others. They
were wicked smart, and I figured I was the least important aspect of their
respective jobs.
Oh
yeah…haven’t mentioned this in a long time…I’m a card-carrying charter member
of the “Introverts of the World Club.” Taking that ginormous step forward to
actually ask someone who I
only knew from an hour in the classroom for advice was a huge step for me…still is, to be honest.
I try to
impress on my students, both my undergrad Communication students at Curry College, where I teach full-time, and my graduate students at Regis College,
where I teach part-time in the Organizational and Professional Communication
area, that I’m here for them…always…any time.
All they have
to do is what I did NOT do…reach out and ask for advice or help.
What
I figured out…after it was basically too late…was that my professors did have a clue, and they could have helped me sort things
out.
Maybe. Maybe
not.
You see…(tune
out for this part if you’ve heard it before)…after having started off as a
Civil Engineering major, I transitioned to English…mainly because I couldn’t
draw a straight line with a straight edge…a prodrome
as I discussed with my Crisis Communication Management class at Curry the other
night…a sign that things may not be quite right.
I had a
budding interest in 18th-century British Lit, so I focused on that for my
degree.
Okey-dokey.
Now what?!?
Reader’s
Digest version…later got degrees in Business Management figuring I would “do”
some sort of business. Took a Public Relations course as an elective, and the
rest is ongoing “history.”
I’ll talk
another time about how I’ve used aspects of all those areas of study in my
actual life as a public relations professional. For now, just know that they
weren’t a “waste of time” as some folks are wont to say. They were/are
“value-added.”
So what’s the
moral of this story?
Very simply…don’t write off your professors as
“heads-in-the-clouds” know-nothings.
Talk to them. Find out more about them as individuals with lives and not just as “that person who
I had for XXXX.”
Who knows?
You might stumble on someone who is doing or has done exactly what gets you excited and would like to try.
I know you don’t know…so ask me!
"But where's the man who counsel can bestow,
Still pleas'd to teach, and yet not proud to know?"
Alexander Pope, "An Essay on Criticism," pt. I, 71 [1711]
"But where's the man who counsel can bestow,
Still pleas'd to teach, and yet not proud to know?"
Alexander Pope, "An Essay on Criticism," pt. I, 71 [1711]
Thursday, January 17, 2013
Your Career and You: Thinking About and Trying New Things Is Fun
I’m writing this on the subway as I head down to Curry College for another day of doing what I
classify as “fun.”
My “job” is
overseeing the undergraduate Public Relations concentration in our
Communication major, teaching most of the PR courses, and advising/counseling students. But it's more than that.
To me, it's
having fun while helping others figure out their goals and life’s purpose.
Some folks
who haven’t wandered through my world don’t understand what I mean by “fun,”
especially when they learn that I’m a public relations professional turned
college professor teaching the next generations of what I envision as our
future professionals. What baffles them, apparently, is that I'm always smiling as I bounce along the sidewalks all over campus.
Why do I act this way? Because I absolutely love what I'm doing. Period.
Why do I act this way? Because I absolutely love what I'm doing. Period.
As I say time
and again, both to these skeptics and to my students, “If you’re not having fun
doing what you do for a living, do something else.”
I realize
this isn’t the “accepted” way of approaching adult life. But it has been my modus operandi for more than a quarter
of a century, and I have no intention of changing…at least not changing the fun part! Maybe where I’m having fun, but not what I’m doing to have fun.
Trying new
things…in new places sometimes…should be part and parcel of your career
development. Stepping out of your comfort zone and testing your abilities gives
you the self confidence that you can
succeed in just about anything you try.
I’ve moved
from federal government to technology to member services to healthcare in my
professional PR career, from the US to the Philippines and back, and to Hawaii
from Massachusetts and back to Massachusetts…all in the name of “trying something new.”
I’m not
saying that everything will work perfectly every time. Sometimes things just
don’t go as planned. I know. Been there; done that…a couple of times.
But I also
learned something about myself each time that added to my repertoire of career
skills and abilities.
The
excitement (disguised as panic??) of starting a new job...or starting a new job
in a new location…or starting all over in a new location with the goal of
finding a new job…is exhilarating. But it requires a firm belief in your own
ability to succeed.
I’ve had
conversations with two different friends in the past couple of days, one of whom
has hit a point in her professional career where she feels like it’s time for a
change…she just isn’t sure what that change will be. But the gleam of
excitement in her eyes as we talked about the future said it all..."new things ahead!"
The other
friend is on a mega-roll of good luck in her job. She has taken a lackluster PR
program and moved it into nationally-recognized prominence. And we spent an
hour on the phone brainstorming ideas for the next phase. The excitement in her
voice painted a clear picture of a young professional eager to make her mark on
the world…and she will.
In both these cases, my friends used the words…without my prodding…“having fun.” They are at
that point in their lives/careers where it’s not just about the “job.”
It’s about
doing something new that will make a difference in their lives and the lives of
others...and having
fun doing it.
"We must dare to think 'unthinkable' thoughts. We must learn to explore all the options and possibilities that confront us in a complex and rapidly changing world. We must learn to welcome and not to fear the voices of dissent. We must dare to think about 'unthinkable things' because when things become unthinkable, thinking stops and action becomes mindless." - James William Fulbright, "Speech in the Senate" [March 27, 1964]
Sunday, January 6, 2013
Your Career and You: “I Broke a Teacup…or Perceptions and PR"
As the saying
goes, “Perception is reality.” What you believe you have experienced is, to you, fact or truth.
Well…I dropped a teacup today while setting the table for lunch.
In the realm of teacups (in this case, a Chinese teacup…basic, inexpensive), this one was way down on the list. It has been with us for a bazillion years, travelled to the Philippines with us and all over the U.S. as we moved around in my career. But (at least in my fuzzy brain) it was just a teacup.
Not according to the other side of the household, who immediately set out on an hour-long dissertation on the meaning behind the dropping of the teacup.
As she perceived the incident…this was yet one more sign of encroaching “old age.” Motor skills are going to hell in a handbasket.
Doesn’t matter that I’ve been dropping stuff since the beginning of time…a 50-pound roll of paper on my right foot (broke a toe in that exercise) and a computer hard drive (old-style, heavy hard drive) on my left foot (ditto on the result)…just for starters.
Nope…it’s “old age.”
And that started me thinking about perceptions…how others process events or actions that we, ourselves, also experience, but in a different way.
This, as I tell my undergraduate Communication students at Curry College, where I head the Public Relations Concentration and teach most of the PR courses, is what makes the public relations profession so interesting, challenging…and frustrating.
Things happen. Products break. Blood donors get hematomas. An employee has a really bad day and snaps at a customer.
If you’ve been around for a few (or more) years, you know that these events are inevitable. As a salesman once astutely told my wife as she was zeroing in on some minuscule defects in a relatively inexpensive lamp, “Nothing’s perfect, little girl.”
Your challenge as the public relations leader is to ensure that mechanisms are in place to respond quickly and efficiently…and to ensure that everyone involved, both internally and externally, understands what has been done.
Customers don’t leave you because your product was faulty…we all know products break on occasion.
They leave because their perception is…if you’ve done nothing to address the situation…that you don’t care. Your company doesn’t care, so why should they care? They can just go somewhere else.
Your job as the public relations leader is to help everyone in your organization understand that it doesn’t matter that products will break once in a while.
What matters is that the customer doesn’t see it that way. He perceives it as a sign of encroaching product inferiority…“old age.”
You have to take action to change that perception and to help the customer understand the reality…that you and you company are proud of your products or services and that you stand proudly behind each and every one.
That’s your reality.
(Oh...and to close the story...she finally agreed that I'm basically clumsy!)
“O wad some Pow’r the giftie gie us
To see oursels as others see us!
It wad frae monie a blunder free us,
An’ foolish notion…”
Robert Burns, “To A Louse, On Seeing One on a Lady's Bonnet at Church” [1786]
Friday, December 28, 2012
Your Career and You: “On the Eve of the New Year…Reflections and a Fresh Outlook”
I was camped out
in a local mall recently while my wife was at her acupuncturist’s getting
treatment for a variety of aches and pains.
Although I
had survived the holiday season with minor damage, I was in a spectacularly
foul frame of mind...all prepared to grouse my way through the waiting period.
Then I
stopped off in one of the department stores where (unknown to me) they were
having a “door-buster sale” with amazing markdowns on stuff. Wound up getting
an awesome deal on a shirt. Whee!
But it’s what
happened while I was in the process of paying
for the shirt that changed my mood.
The
fellow ahead of me was chatting with the salesclerk…a genuine gentleman
himself…and mentioned that he had just returned from Afghanistan…he’s a State Department veteran and has been embedded with the troops there for a while. Now
he’s home and looking forward optimistically to the safe return of our other personnel.
The three of
us talked for a few minutes as he was wrapping up his purchase; then he left
and I, too, made my purchase.
Turns out the
salesclerk had studied Communication in college (Radio major) and then had worked in
the business for a number of years. His daughter is now also studying
Communication…love it that some “traditions” run in families!
I, of course,
got in my usual plugs for the Communication major at Curry College where I
oversee the undergraduate Public Relations Concentration and teach most of the
PR courses. And, since my unknown friend (I totally forgot to ask his
name…uncharacteristically absent-minded of me) was a former radio guy, I also
plugged Curry’s student-run radio station…WMLN-FM.
Hey! I’m a PR
guy…what’d you expect?!?
Cutting to
the inevitable “chase” here…my outlook on life in general changed dramatically,
and I walked out…and started this post…in a splendid frame of mind.
What
happened, you ask?
A simple
interaction with other people whose life experiences I found fascinating and
who reminded me that we all go through a series of changes/bumps in the
road/challenges.
Some of us
emerge from our challenges re-invigorated and ready to take on even more challenges. Others, sadly, don’t wind up this way…and
there’s not a whole lot I, personally, can do for them other than listen,
sympathize if possible, and empathize if appropriate.
But the
bigger picture here is my realizing that, as Rick said so well to Ilsa
in Casablanca: “It doesn't take much to see that the problems of three little people don't amount to a hill of beans in this crazy world.”
The “secret,” if there be a secret, is find...
> satisfaction in
what you’ve accomplished,
> encouragement in what you can do,
> comfort in knowing
you’ve done your best, and
> confidence that you are ready and able to take on
what lies ahead.
The New Year is on our
doorstep, my friends. Let’s make it a great one!
The sun'll come out
Tomorrow
Bet your bottom dollar
That tomorrow
There'll be sun!
Just thinkin' about
Tomorrow
Clears away the cobwebs,
And the sorrow
'Til there's none!
When I'm stuck a day
That's gray,
And lonely,
I just stick out my chin
And Grin,
And Say,
Oh!
The sun'll come out
Tomorrow
So ya gotta hang on
'Til tomorrow
Come what may
Tomorrow! Tomorrow!
I love ya Tomorrow!
You're always
A day
Away!
The sun'll come out
Tomorrow
Bet your bottom dollar
That tomorrow
There'll be sun!
Just thinkin' about
Tomorrow
Clears away the cobwebs,
And the sorrow
'Til there's none!
When I'm stuck a day
That's gray,
And lonely,
I just stick out my chin
And Grin,
And Say,
Oh!
The sun'll come out
Tomorrow
So ya gotta hang on
'Til tomorrow
Come what may
Tomorrow! Tomorrow!
I love ya Tomorrow!
You're always
A day
Away!
“Tomorrow”
from the Broadway hit, “Annie”
Sunday, December 16, 2012
Your Career and You: "I'm Positive You're Negative"
It’s
the end of the semester. It’s the end of the year. Tensions are running high.
Work is piling up. Deadlines to
meet. Expectations to satisfy. Which can mean only one thing.
Attitude assessment
time!!
I simply
canNOT allow myself to wallow miserably in a deep, dank dungeon of despair.
I’m not wired that way.
So I get really uncomfortable when I encounter someone
whose whole take on life is doom-and-gloom.
Even when I
was a kid and was making one of many trips to the doctor’s office to
get sewed up after yet another
collision with a tree, the ground, or whatever the impact medium might have
been, my thoughts weren’t on the pain du
jour but, rather, on the “cool, the stitches will be out in a week or so
and I’ll be back in action!”
A positive
attitude gets you through the dark nights.
A negative
outlook, on the other hand, just piles more darkness onto the heap.
This approach
to life is something that I try to convey to my Communication students and
advisees at Curry College, where I head the undergraduate Public Relations Concentration and teach most of the PR courses, as well as at Regis College, where
I teach in the graduate Organizational and Professional Communication area.
Not all of
them listen to what I say, and I don’t expect them to.
I can’t possibly know
what they’re dealing with either personally or professionally. What I can do is
listen, sympathize if necessary, and empathize when appropriate.
But it’s the
holiday season, and “stuff” always comes crowding in on our comfortable
routines.
It takes some
doing, but you have to do your best to find the good things that wander into
your daily routine...
v
Maybe
it’s the cute baby passing you in a stroller as you’re
people-watching in the mall.
v
Or
maybe it’s the glint of sunshine peeking through your dining room window at
breakfast.
v
Or
maybe it’s just a song you hear that brings back wonderful memories from
long ago.
It can be
anything that triggers a good feeling. Just sit back and allow yourself to
enjoy it!
And…Happy New
Year!
"Some of you say, 'Joy is greater than sorrow,' and others say, 'Nay, sorrow is the greater.' But I say unto you, they are inseparable. Together they come, and when one sits alone with you at your board, remember that the other is asleep upon your bed." - Kahlil Gibran, "The Prophet: On Joy and Sorrow"
"Some of you say, 'Joy is greater than sorrow,' and others say, 'Nay, sorrow is the greater.' But I say unto you, they are inseparable. Together they come, and when one sits alone with you at your board, remember that the other is asleep upon your bed." - Kahlil Gibran, "The Prophet: On Joy and Sorrow"
Saturday, December 8, 2012
Your Career and You: “Three Wise Moves”
Okay…I’m
reluctantly allowing myself to get into the holiday spirit and, since
“bah…humbug” isn’t part of my vocabulary, I guess I’ll go with three tips on
how to jump-start (or refresh) your job or internship search.
One of my recent posts talked about resumes and networking, and that chat still applies…and will continue to apply throughout your professional career.
Ø Never stop networking. Just like houseplants and goldfish, your networking contacts have to be nurtured and nourished…keep them alive by keeping them fresh.
Ø Update your resume…regularly. When you do something that you feel reinforces your case for being hired, add it to your resume…if necessary, remove something that’s older and possibly less relevant today.
And here’s more for your “to-do” list.
One of my recent posts talked about resumes and networking, and that chat still applies…and will continue to apply throughout your professional career.
Ø Never stop networking. Just like houseplants and goldfish, your networking contacts have to be nurtured and nourished…keep them alive by keeping them fresh.
Ø Update your resume…regularly. When you do something that you feel reinforces your case for being hired, add it to your resume…if necessary, remove something that’s older and possibly less relevant today.
And here’s more for your “to-do” list.
1.
Read! I know
some…not all…some of you are muttering eggnogedly, “I read enough for my
classes including yours, Kirk.
Why should I read more??”
I constantly remind my students both at Curry College, where I head the undergraduate Public Relations Concentration and teach most of the PR courses, and at Regis College, where I teach in the graduate Organizational and Professional Communication area, that I’m always reading…both for pleasure and for work/pleasure.
I read and write reviews of new PR and marketing books for Emerald Publications’ Journal of Consumer Marketing and Journal of Product and Brand Management. This hobby/ habit keeps me up-to-date on current trends in the public relations field as well as connects me with thought leaders in PR, social media, and marketing.
You should do the same. You want to be regarded as an up-and-coming ”superstar,” don’t you? Expanding your knowledge through reading is a way to accomplish that.
Send
handwritten (legibly written) notes
to folks that you’ve met recently at the networking events you’ve attended (you
have been networking, haven’t
you?!?).
As I’ve said time and again, the holiday season is especially suited for note-writing. You find a nice holiday card, write your note, address the envelope, stick on a stamp, mail it...Done.
And start becoming more visible on social media and other opportunities for commenting. If you read and are interested in others’ thoughts online and elsewhere, take some time to comment…to express your own thoughts. Communication is just that…communicating!
I constantly remind my students both at Curry College, where I head the undergraduate Public Relations Concentration and teach most of the PR courses, and at Regis College, where I teach in the graduate Organizational and Professional Communication area, that I’m always reading…both for pleasure and for work/pleasure.
I read and write reviews of new PR and marketing books for Emerald Publications’ Journal of Consumer Marketing and Journal of Product and Brand Management. This hobby/ habit keeps me up-to-date on current trends in the public relations field as well as connects me with thought leaders in PR, social media, and marketing.
You should do the same. You want to be regarded as an up-and-coming ”superstar,” don’t you? Expanding your knowledge through reading is a way to accomplish that.
2.
Write!
As I’ve said time and again, the holiday season is especially suited for note-writing. You find a nice holiday card, write your note, address the envelope, stick on a stamp, mail it...Done.
And start becoming more visible on social media and other opportunities for commenting. If you read and are interested in others’ thoughts online and elsewhere, take some time to comment…to express your own thoughts. Communication is just that…communicating!
3.
Research!
Use your computer for something besides posting snarky comments and suggestive photos on Facebook or tweeting profanities about your favorite sports team’s massive mistakes.
Do some research on the companies or the people that caught your interest. What’s their background? What do they do that you think is exciting or that you know something about?
Not only does this knowledge give you some talking points in an interview (informational or job). It’s a lot more fun working with someone whose products or services are something you’re interested in! I once did public relations for a cemetery…for a very short period of time. Nice people; obviously a needed and important service. It just didn’t work for me.
Sunday, December 2, 2012
Your Career and You: "Professional Development: 'Periodic Maintenance for Smooth Performance'”
Moment of
truth here. I’m sitting in my local tire dealership waiting for my chariot to
get a new set of “shoes.” There’s a mind-numbing soap playing on the television
in the lounge area, and the magazines on display would suck the intelligence
from a rock.
So ample time
for “thinking.” This exercise, for me, entails lots of soul-searching and
angst…mostly angst.
For any of you
who have read anything I’ve written, you know that I’m all about education,
continuing education, and never-stop-learning education. I blog regularly about experiences both in my previous professional life as a public relations
professional and in my current life as a public relations professor.
One thing
that I hear time and again from my undergraduate PR students at Curry College
is “I’ll be so glad when I graduate
and won’t have to study all the time. I’m ready for ‘real’ life.” (I don’t hear
this so much from my grad students at Regis College because most of these folks
are working professionals who have figured out that ”getting ahead” entails much more than just doing what’s
in the job description.)
My unchanging
mantra is just this: “You have to
conduct regular professional development checkups to make sure that your
knowledge base is current and your skills are ‘cutting-edge.’”
What this means is that you have to read
literature relating to the communication profession, including current discussion
of public relations, marketing, social media…the list goes on and on. The
message is…read.
It also means
staying current by participating, either live or virtually, in professional
development programs on topics that you are either unfamiliar with or feel that
you could use a “tune-up” in.
This should
be “no-brainer” advice, but we all can benefit from reminders once in a
while.
I’m a pretty
pragmatic guy…see an issue…examine it…deal with it. The “fluff and stuff” come
as a part of the overall program planning. (And I’m pretty sure someone among
you will yell at me for this wording. Sigh…)
So start
local with your research. What does your local PRSA chapter have on tap for
professional development? What about other communication organizations in the
area?
Then, or
simultaneously, look at what PRSA has to offer…both on-site and on-line. PRSA
has a boatload of reasonably-priced as well as no-cost programming on a variety of topics.
Finally, look
at your local colleges or universities. Do they offer programs or courses that
you might be able to take advantage of? Check ‘em out. You might be surprised!
The bottom
line is that professional development…your
professional development…is critical to your continuing ability to provide the
public relations services that your employer or your client wants and expects.
One of the "Provisions of Conduct" addressed in PRSA’s Code of
Ethics is “enhancing the profession.”
This, to me,
means that we…public relations professionals…have a responsibility to demonstrate
our commitment to continuing education and learning in order to provide clients, employers...or students...with the most current advice and counsel possible…periodic maintenance for
smooth performance.
To
paraphrase my hero, South Park’s Eric Cartman, “What we should have learned here…”
See you in
class!
“Properly speaking, for the public relations
man, as for every other person whose life is more than unthinking routine, the
process of education should never cease.” (Edward L. Bernays, “A Definitive Study of Your Future
in Public Relations,” Chapter VI: Education
and Public Relations)
Saturday, November 24, 2012
Your Career and You: “’Tis the Season…for Action”
I’ve noticed
a “trend” these past few years that I’ve been teaching…that of some…not all,
mind you…some…of my students putting their brains on cruise-control in mid-November
and not re-emerging into reality until mid-January.
Need a spring
internship? “I’ll look during the
holiday break and hopefully find ‘something.’”
Need a
recommendation for an internship or job? “I’m
sorry to bother you this (Sunday) evening, but could you write a letter of
recommendation for me…oh, and they need it tomorrow morning.”
Sadly, these
are all real-life examples not only that I
have run into at Curry College, where I teach most of the Communication Department’s Public Relations Concentration courses, but that my colleagues at other schools have experienced as well.
I realize
that college is considered by many to be a “transitional period” between high
school (youth) and working life (adulthood) and, therefore, deserving of good
times.
Fortunately, though,
there are enough others (hence the some
up above) who recognize the seriousness of this time in life and dive
headlong into the “maturing” process…and have fun along the way as well!
These are the
ones who I champion and shepherd carefully along the way.
My belief is
that these young men and women will go out, heads held proudly high, and get those
entry-level positions that will put them solidly on the road to success.
The others?
Well….
This time of
season (mid-November until mid-January) is a great time to take stock of your
assets - resume…work/internship experience…network of contacts - and start
fine-tuning each.
Things
change. Priorities shift. Does your resume reflect those changes?
Even at this
point in my sketchy career, I re-visit my resume regularly to see if what it
says about my previous life as a public relations professional and my current
life as a public relations professor still “sounds” like me.
The same
holds true for work and/or internship experience…does your resume show you at
your best?
I always
remember the young fellow who asked a human resources colleague and me if his
summer job as a waiter in a restaurant back home should be listed on his
resume.
We
simultaneously asked him, “How long have you been doing this job?”
His response:
“Five years.”
Us: “Yes!
You’re demonstrating longevity. You’ve been developing customer service skills, relationship skills…all the things that go into the making of a public
relations professional!”
Networking…I’m
gearing up for the PRSA Boston/Publicity Club of New England “Holiday Party” in
a couple of weeks. I always look forward to this event…no agenda…just an
evening of camaraderie…and networking, and I’ll walk away with at least a
half-dozen new contacts that I can turn to for possible internship
opportunities…or jobs…for my students.
Start
today…reach out to someone…a professional who you’ve met either as a speaker in
one of your classes or at a professional meeting (or on the golf course, as did
one of my students a few years back when he was working as a caddy)…and send
him or her an email expressing your appreciation for the advice he or she
shared.
It’s a small
gesture that can pay big dividends by starting a relationship. There’s no
guarantee that anything will come of your effort, but you never know until you
try!
The main
thing is to take positive steps so that you will be prepared for the
inevitable event…graduation and…gasp!...”real”
life! Take action…today!
"I will not steep my speech in lies; the test of any man lies in action."
Pindar, "Olympian Odes," IV, l. 27
Monday, November 12, 2012
Your Career and You: "Social Media...Why Not?"
I presented a
session recently at Regis College, where I teach part-time in the graduate
“Organizational and Professional Communication” area, on social media’s role in career progression.
We had a good
turnout comprising, interestingly enough, mostly grad students and faculty from
Regis’ nursing program.
Social media
is an area I’ve gotten even more
interested in after having noticed that my grad students at Regis, as well as
my undergrad Communication students at Curry College, my full-time gig where I
oversee the Public Relations Concentration and teach most of the PR courses,
are not as “fluent” in social media as I had expected.
This
realization really hit home when I launched a “Social Media Communication”
course at Curry and discovered, when I polled the class, that less than 10
percent were active on any social media platform other than Facebook.
Now I’m not advocating devoting your
life to hanging out on Twitter, Facebook, and the other “usual suspects” all
the time.
But I am suggesting that you
acknowledge the realities of the 21st-century and accept that online
communication…in addition to…not
in place of…face-to-face dialogue…is here…and expected.
The gist of
my Regis presentation was that human resources folks as well as hiring managers
are turning more and more to social media as a means of identifying potential
candidates for jobs they’re trying to fill…and to get a sense of who the person
is that they’ve pinpointed (personality, interests, etc.).
How this relates
to you, my loyal reader, is
that, if you don’t have a presence on at least some of the major social media platforms, you may be missing out on
opportunities to move up in your profession…to expand your career beginning or
advancement possibilities.
My questions to you…
- Does your Facebook page give an indication of your interests (outside of keg parties and other generally inane activities)? How about photos of interesting places you’ve visited? Or links to other websites with interesting information?
- Are you on Twitter? If I looked at your recent Tweets, what would I see? Thoughtful comments or retweets of others’ equally thoughtful comments? Or profanity-laced diatribes directed at the football game du jour??
- LinkedIn? This platform has taken firm hold as the de facto job and job candidate resource. Do you have a LinkedIn page and, if so, does it give a clear picture of your experience, your knowledge, and your professional capabilities?
These three represent
just the tip of the iceberg, with many others also available.
The question
for you is…if you’re on these
social media platforms…are you maximizing their potential in helping you either
find a job or move up in your profession?
"The codfish lays ten thousand eggs,
The homely hen lays one.
The codfish never cackles
To tell you what she's done.
And so we scorn the codfish,
While the humble hen we prize,
Which only goes to show you
That it pays to advertise."
Anonymous ~ "It Pays to Advertise"
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